Maintenance & Repairs

Maintenance Tips

For your elevator to function at its best, please:

• Keep the machine room between 15°C and 32°C.
• Perform daily inspections. Vandalism is a major cause of elevator repairs.
• Replace burnt out cab lights as part of your regular maintenance routine, since this is not included in your contract.
• Clean the hall door, car tracks, and light ray unit to avoid many nuisance calls.
• Tap stuck buttons lightly and/or remove wedged items to help free them. Never try to correct the problem with tools.
• Avoid using cleaners on buttons to prevent internal corrosion.
• Paint door frames carefully since sticking paint can cause the rubber door stops to pull out or become dislodged. A layer of Vaseline on the stops may help.
• Keep written records of elevator issues to help explain the problem to your mechanic and speed up troubleshooting.
• Keep track of burnt-out bulbs for indicators and push buttons to ensure they are replaced in the next maintenance visit.
• Ensure there is no water in the air conditioner drip tray.
• Maintain a stable building pressure by keeping exterior doors closed.
• Call for fire safety tests ahead of time when hoistway access is required.
• Call for spills in an elevator or hoistway.
• Do not change elevator finishes before contacting your elevator contractor.
• Do not use or transport a floor scrubber in an elevator if it weighs more than a quarter of the capacity of the elevator.