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Maintenance Programs
Delta has two maintenance service levels. Choose the one that’s right for you:
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- Basic MCP These contracts provide the minimum service level required to comply with TSSA requirements. Specifically, our mechanic will update the Maintenance Control Program (MCP), perform routine maintenance during regular visits (cleaning, lubricating, minor adjustments, and visual inspections), and undertake annual safety tests. Repairs and callbacks are not included.
- Premium Preventive Maintenance These contracts provide all the benefits of the Basic MCP contract plus a full preventive maintenance program on most major elevator components. Repairs, callbacks, and 5-year safety tests are also included.
| Type | Basic MCP | Premium Preventive Maintenance |
|---|---|---|
| MCP | Included | Included |
| Callbacks | Extra | Included |
| Repairs | Extra | Included |
| Annual Tests | Included | Included |
| 5-Year Tests | Extra | Included |
| Price | Lower | Higher |
Trouble Calls
Because of our emphasis on preventive maintenance, Delta Elevator has one of the lowest trouble call ratios of all elevator contractors in Ontario. On average, a Delta-maintained elevator has less than two equipment related calls per year.
Response Times
Delta Elevator can respond quickly and effectively to unplanned service calls. With a large presence throughout Southwest and Central Ontario, one of Delta’s GPS-equipped mechanics is always available to respond to your emergency needs.
Payment Options
Delta Elevator provides multiple payment options to suit the needs of your business. Billing frequency can be monthly, quarterly, or annually. Payment can be made by cheque or direct bank debit.
Telephone Monitoring
Delta Elevator can also provide monitoring of your elevator telephone – including text and video monitoring. Delta provides live answering from its head office in Kitchener during business hours and through a dispatching service at other times
Repairs & Modernizations
Delta Elevator has the resources, contacts, and expertise to repair or modernize most elevators. We can provide timely, competitive quotes for full modernization projects, for repair items, or for TSSA- mandated upgrades and retrofits.
Contact us for a competitive quote on a full modernization project, TSSA-mandated upgrade or retrofit, or to repair items such as door operators, pumping units, and cylinders.